OPENRAILS...
Most businesses are still selling through scattered chats, memory, and manual follow-up. Hey brings your conversations, pipeline, assignments, reminders, and customer actions into one structured workflow.
Ops PRO is the operational layer inside Hey for businesses that need more than conversation management. It gives your managers, finance teams, and back-office staff the controls needed to move from “responding to chats” to running a proper revenue process.
Trigger payment requests, track deposits, monitor transaction states, and connect collections back to customers, bookings, and sales activity.
Collect required customer information, manage business documents, and standardize the steps your team must follow before a deal is considered complete.
See who is responding, who is following up, which opportunities are stalled, and where revenue is leaking — without chasing your team manually.
Hey does not treat AI like a gimmick. The AI layer works inside your business context — your products, your conversations, your booking rules, your follow-up logic, and your customer history — so responses and recommendations feel grounded, not generic.
The AI reads recent conversation history, lead state, booking context, and business rules before deciding what to say or what action to suggest.
Use AI to maintain response speed, capture details, route intent properly, and keep simple opportunities moving before a human agent steps in.
Human handover stays built in. Your team can let AI handle the repeatable parts while humans take over high-value, sensitive, or negotiation-heavy conversations.
Hey is our first major product, yet. We are positioned as a parent company building software systems for African business operations. Starting with revenue, payments, logistics, and sector-specific workflows.
Specialized products in pipeline
Shared identity, billing, and data direction
Credence is our upcoming alternative credit intelligence platform focused on African lending realities. It is designed to help lenders make faster, smarter decisions using transactional, behavioral, and operational signals beyond traditional bureau history.
The long-term advantage is clear: software that helps businesses not only generate revenue, but understand risk and act on better data.
Fuel and Gas Supplychain is our upcoming logistics and dispatch product designed for sectors like gas and fuel delivery where order capture, route efficiency, proof of delivery, and payment coordination must work together.
Fintech Rail is our future property operations product for structured rent collection, tenant communication, record keeping, and property workflow visibility.
The OpenRails direction is simple: take sectors that still run on fragmented chats, manual reconciliation, and scattered records — and replace that with clear operational software.
For lean teams that need structure fast.
Everything you need to stop running sales from scattered chats.
For serious growth teams that need intelligence and control.
More capacity, stronger visibility, and the AI layer built into the workflow.
For businesses that need sales, payments, and operations tightly linked.
Adds deeper operational workflows for businesses closing transactions at scale.
No. Hey is built specifically around how many businesses in Africa actually sell — especially through WhatsApp. It combines inbox management, lead handling, follow-ups, bookings, AI assistance, and operational controls into one system.
Yes. Hey is built for team use, with role-based access, assignment logic, visibility controls, and performance tracking across different users and functions.
Yes. AI is meant to support the workflow, not trap the customer. Conversations can be routed to human agents whenever confidence drops, the customer requests a person, or the opportunity needs direct handling.
Hey is the flagship product today, but OpenRails is the parent company building a broader ecosystem of business software. The vision is long-term infrastructure, not a one-product company.